Return & Refund Policy
Return & Refund Policy – SheenPret
We want you to love your purchase! If something’s not right, we offer a 3-day return policy from the date of delivery.
Eligibility for Returns
To be eligible for a return:
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Item must be unused, unworn, with tags, and in original packaging
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Must include the receipt or proof of purchase
How to Start a Return
Email us at sheenpret@gmail.com within 3 days of receiving your order.
Send returns to:
Chungi Amar Sidhu, Lahore
If your return is approved, we’ll provide a return shipping label and instructions.
Please do not send items back without confirmation.
Damages or Wrong Items
Please inspect your order upon arrival. If it’s damaged, defective, or incorrect, contact us immediately so we can resolve it.
Items That Can’t Be Returned
We do not accept returns for:
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Sale items or gift cards
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Custom or personalized items
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Beauty or personal care products
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Hazardous or flammable items
Have questions? Contact us at sheenpret@gmail.com
Exchanges
Need a different item? Simply return the original, and place a new order once your return is accepted.
Refunds
Once we receive and inspect your return:
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You’ll be notified of approval
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Refunds are processed within 10 business days to your original payment method
If you haven’t received a refund after 15 business days, please reach out to us.